Reservations Policy
General Terms and Conditions
A credit card is required to confirm your reservation. A deposit equal to the first night’s room and tax will be taken at the time of booking. The balance of your stay will be charged upon your arrival. Should you cancel this reservation more than 48 hours prior to arrival, your deposit may be refunded. Should you cancel this reservation less than 48 hours prior to arrival the one night’s deposit will be forfeited. In the event you do not arrive on the arrival date of your reservation, your reservation will be cancelled and the amount collected will be forfeited at that time.
Additional Policies
We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.
Rates quoted are based on check-in date and length of stay. Should you choose to depart early, price is subject to change.
Photos of guestrooms are representative of the general design and décor of the rooms. The exact layout and view in any of the guestroom photos are not guaranteed.
Special Terms apply for Advance Rate Plans which are Fully Prepaid, Non Changeable, Non Refundable and will be noted as such in the Rate Plan Description.
Credit and Debit Card Policy
A valid credit or debit card must be presented to be put on file along with a valid photo ID upon check-in. In addition to the deposit(s) taken prior to arrival, a pre-authorization amount will be placed on your card at check-in. This is a temporary hold of a specific amount – it is not a charge to your account, but it can create a hold on those funds or against credit availability. We also may charge your card for any damages to the room or premises you or your guests cause. Once your actual incurred charges are posted at check-out, based on your bank, credit card company, or institution’s policy, it can take anywhere from 24 hours to 14 days for the original pre- authorization amount to be removed. It is your responsibility to be aware of how your bank, credit card company, or institution handles all of your transactions, including pre-authorizations. The hotel will not be responsible for any delay in releasing funds, or returning availability or any fees or charges by your bank, credit card company, or institution as a result of your use of a credit or debit card. We are unable to remove pre-authorizations directly through our hotel.
Occupancy Policy
Additional bedding outside of the existing bed configuration in our guest rooms and suites will be provided upon request if available for a minimal fee – this includes rollaway beds, cots and air mattresses.